How to Write a Letter of Complaint to School Governors (Tips & 3 Examples to Use)

Raising a complaint with school governors is a formal process that requires clarity, respect, and evidence. Writing an effective letter ensures your concerns are heard and addressed appropriately.

In this guide, we’ll provide tips for crafting a strong letter of complaint and three sample examples for different scenarios.

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Tips for Writing a Letter of Complaint to School Governors

1. Be Clear and Concise
   Outline your concern with specific details, avoiding lengthy or vague descriptions.
2. Provide Evidence
   Include relevant documents, dates, or instances that support your complaint.
3. Maintain a Respectful Tone
   Even if you’re frustrated, use polite language to ensure your message is taken seriously.
4. State Your Desired Outcome
   Clearly explain what resolution or action you hope to see.
5. Follow Proper Channels
   Ensure you’ve tried resolving the issue with the teacher or headteacher before contacting the governors.

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Sample Letter 1: Complaint About Bullying

Subject: Formal Complaint Regarding Bullying Incident

Dear [Chair of Governors’ Name],

I am writing to formally raise a complaint regarding ongoing bullying that my child, [Child’s Name], has experienced at [School’s Name]. Despite previous discussions with [Teacher’s Name] and [Headteacher’s Name], the issue has not been resolved.

The incidents have included [specific examples, e.g., verbal abuse, physical aggression, or online harassment], which occurred on [specific dates]. These events have negatively impacted my child’s wellbeing and academic performance.

I respectfully request that the governors investigate this matter and implement measures to ensure my child’s safety. I am happy to provide further details or meet with the board to discuss this issue.

Thank you for your attention to this serious matter.

Yours sincerely,
[Your Full Name]
[Your Contact Information]

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Sample Letter 2: Complaint About School Policies

Subject: Formal Complaint About School Policy on [Policy Topic]

Dear [Chair of Governors’ Name],

I am writing to express my concerns about the school’s policy on [specific policy, e.g., homework, uniform, or disciplinary actions]. I believe this policy is [explain the issue, e.g., unfair, outdated, or detrimental to students].

For instance, [provide specific example or incident]. Despite raising this concern with [Teacher’s Name] and the headteacher, no satisfactory explanation or resolution has been provided.

I urge the board of governors to review this policy and consider feedback from parents. I believe an open discussion or revision of the policy would benefit both students and staff.

Thank you for considering my perspective. I look forward to your response.

Yours sincerely,
[Your Full Name]
[Your Contact Information]

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Sample Letter 3: Complaint About Staff Conduct

Subject: Formal Complaint About Staff Member Conduct

Dear [Chair of Governors’ Name],

I am writing to raise a formal complaint regarding the conduct of [Staff Member’s Name], which I witnessed on [specific date]. The incident involved [describe the incident, e.g., inappropriate language, unprofessional behavior, or failure to follow procedures].

I have already discussed this matter with [Headteacher’s Name], but I feel that it requires further attention from the governing body to ensure appropriate action is taken.

I trust the governors will investigate this matter thoroughly and provide a response outlining the steps being taken to address my concerns. Please let me know if you require additional information.

Yours sincerely,
[Your Full Name]
[Your Contact Information]

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Final Thoughts

Writing a letter of complaint to school governors is an important step when initial efforts to resolve issues have been unsuccessful.

By being clear, respectful, and specific, you can ensure your concerns are taken seriously and addressed effectively. Use these examples as a guide to help you draft your own letter and advocate for positive change.